2025 Toyota Alphard

I had never purchased a vehicle on-line before, so I was apprehensive about how it all worked. I need not have worried, Autoport was obviously experienced as they answered all my questions reassuringly and allayed my fears by explaining the process clearly to me. They informed me of progress as it happened, the clearance, the loading, the transporting, even the whereabouts of the ship and its ports of call. Whatever paper work was required of them, they informed me, asked me in a timely fashion for my documents. I never felt under pressure and was impressed with their efficiency. I was even met at the airport and taken to their depot where again, all the paperwork was completed, and the car was mine! But it didn't stop there. I can't read Japanese. However, my queries about how something worked on the dashboard were patiently explained. The car is going well! I would not hesitate to recommend this company, and method of purchasing, to anyone. And I am really enjoying the car.

Thanks to the Autoport team, a seamless process from start to finish. I was kept in the loop throughtout process from inspection at the Japan side till ready for collection in Auckland. Special thanks to Daniel providing precise details and kind enough to deliver my car as I was unable to pick up due to an unforseen circumtance. Highly recommend buying from them if you find the right car.

We recently had the pleasure of purchasing our second vehicle from Autoport and cannot praise their service highly enough. Being an online dealer, one would be nervous, however Dan's communication and constant update was outstanding. Dan had gone above and beyond to ensure that our car buying experience was nothing short of exceptional. There is a genuine commitment to customer satisfaction. Throughout the entire process, he was attentive, responsive, and always willing to go the extra mile to ensure that I was completely satisfied with my purchase, and handling the entire finance process, making it an absolute breeze too! There were no hidden fees or surprises, and they were upfront and honest about all aspects of the transaction. I felt confident and reassured knowing that I was in good hands throughout the entire process. Their enthusiasm was contagious, and it made the entire car buying experience not only stress-free but also enjoyable. We will not go back to a physical dealer any longer to purchase a vehicle. I cannot recommend Autoport, Dan and team highly enough to anyone in search of a new car. Their exceptional service, expertise, integrity, and passion for helping customers make them truly stand out in the industry. If you're looking for a team that will go above and beyond to ensure that you have a seamless and satisfying car buying experience, look no further!!! Cheers, Nishana

Start to finish the communication has been outstanding and the customer service top notch. Daniel and the team always kept me up to update with the progress of my vehicle, from leaving Japan to driving away in the car. They have done an awesome job at making the import process as simple as possible while they do all the hard work. I would highly recommend Autoport to anyone looking to import a vehicle and I’ll be using them again in the future.