FAQs

We’re proud to say that we helped change an industry by being one of the first companies to advertise cars on the internet. Our previous company was Autobase (which is now owned by Trade Me). We helped create Trade Me Motors by being the exclusive partner who managed the industry side of the business and we’re very proud of that. Autoport is all about making car buying more transparent and direct by using the internet to create a risk-free, hassle-free environment while providing standard protection through the Consumer Guarantees Act and the Fair Trading Act.

Everything! The car, shipping, inspections, GST, compliance, 12 months warranty (some performance cars excluded), 12 months registration & WoF, valet and $100 fuel. The price is the cost to driveaway from our lovely premises inside the Ellerslie Racecourse in Auckland. If you want it transported out of town, we'll arrange that at cost. Note: the car prices may fluctutate with the exchange rate.

Unfortunately not but the good news is we have already have got the best wholesale pricing through our company in Japan. Also, you won't be paying the Japanese GST or recyling fee as our Japanese company will do that and claim it back.

Whether imported cars are cheaper or not can depend on several factors, including the make and model of the car, the country of origin, exchange rates, local taxes and duties, shipping costs, and the condition of the vehicle. Some models aren’t available in a domestic market and therefore are only attainable through importation.

From Japan it usually takes 6 - 8 weeks to arrive in NZ. After that there’s about 1 - 2 weeks for us to get it through Customs, have it complied, registered, valeted and ready for collection or delivery. From the UK cars usually arrive in NZ after 10-12 weeks after inital purchase.

If the car you have found is located in Japan or the UK then absolutely we can yes and have done for many clients. We would load the car into our system and give you a Drive Away price so you know exactly how much the car will cost you before purchasing it. The car will then go through our normal importing process including being checked for quality in the country of origin so any issues can be highlighted. You will only need to pay the deposit to secure the car with the balance due before the car is picked up in NZ. Having offices in the UK and Japan, the Autoport process provides you with the security of importing your own vehicle without the risks of doing it through a broker who normally requires 100% of the purchase price up front and will have no security over the vehicle should anything go wrong!

Simple answer - security, the price is the price and we do everything! Our process provides absolute security of your money and the car being purchased as well as providing quality checks of the car. The Drive Away price is the total amount you will pay. We only ask for a deposit to secure the car for you with the balance being due just before handover. All aspects of getting the vehicle from its point of origin, making it roadworthy, legally able to be driven on NZ roads and into your posession, are handled by us. Most brokers require you to pay 100% of the price of the car up front and then send your money to a seller in Japan or the UK. This means at some point both your money and the car you are purchasing are in another country with very little a broker can do if it all goes wrong. Hopefully one of those two things makes it back to NZ and if it is the car, that it is the actual car you thought you were buying!

Once the price is agreed and you hit the Buy Now button we’ll invoice you for the total cost. To make it all happen we’ll ask you to pay required deposit. You can pay that by bank deposit or credit card or a mix of the 2. We can help you with finance if required.

Your deposit is paid into our bank account with our bank ASB. If you prefer to use an escrow service please let us know however it’s likely there will be a fee to pay.

All credit card transactions we take are done through a specific credit card processing gateway in alliance with ASB. We never hold the details and we don’t see the details if you transact through the site once we have that technology loaded onto our site (phase 2).

Collect your car at a date/time pre-arranged from our base at Ellerslie Racecourse in Auckland.
If you prefer, we can deliver within the greater Auckland metro district – that’s 30kms from CDB excludes RD addresses and islands and can happen between 10:00am and 3:30pm Monday to Friday. We will meet you and give you a proper hand-over of your car. If you want it transported out of town, we'll arrange that at cost.

All cars are from sellers in Japan and the UK and most of them are retail dealers so the cars are ready for sale in showroom condition. With our help you'll be buying directly from the source. The Japanese car industry is mature, robust and lives on honesty. We have inspection reports on ~96% of all cars listed, so we can check for everything including any repairs. The minimum grade we sell is grade 4 - no accident cars.

Of course, as long as a warranty is available. You’ll have the option to increase the included Mechanical Breakdown Insurance to 24 or 36 months depending on the car and the insurance.

Autoport is a Registered Motor Vehicle Trader. As such we have to abide by the Consumer Guarantees Act, Fair Trading Act and Motor Vehicle Sales Act. We automatically provide consumers with certain guarantees for cars purchased for personal use (not business use). We have to disclose information about each car and meet administrative requirements. But we go further by including a 12 month mechanical warranty on most cars and an internal policy to always provide the best possible outcome based on the age, condition and distance the car has travelled.

Your confidence is our priority. We stand by the quality of our vehicles, which is why we offer a 5-day money back guarantee. This covers you in the unlikely event of an undisclosed fault or if the vehicle’s condition differs from our description. Just let us know and we’ll make it right or take it back. We’re here to ensure you get exactly what you paid for.

We aren't a traditional dealer that buys cars for stock, so your best option is to sell it yourself. You're likely to get more money - dealers have to pay a wholesale price as they usually have to service the car, valet it, recondition it and make a margin.
The good news with Autoport is that you have 6 - 10 weeks to sell your car until your new car arrives.
We suggest the following to get the best price:
Have it serviced and make sure the registration and WoF are up to date.

• Fix any issues (headliner, exterior scrapes, interior rips, cloudy headlights, damaged alloys, worn leather).
• Have it professionally valeted.
• Take lots of images: Front and back, front quarters, sides, side quarters, each wheel, a clear dash shot from the driver's seat, a wider dash shot from the rear seat, a close up of the instrument panel, all seats (almost at seat level), the boot, the centre controls, the infotainment centre (with it on showing the screen - especially if it has Apple CarPlay or Android Auto), if it has a rear view camera an image of the screen showing that, the door controls, DVD/Blu-ray player, close up of the steering wheel, steering wheel controls, the gear shifter, and the steering wheel storks.
• When taking shots make sure to minimalise the background to make the car the centre of attention.
• Research prices and be realistic with yours remembering you can always put it down.
• Write a convincing blurb - why you bought it, why you love it, and why you're selling it, listing features, optional extras, and any upgrades. Tip - do your best and then load into your favourite AI tool and ask to make it better for interested consumers to read, keeping it to 300 - 400 characters.

Yes. We have partnered with several of the most progressive and trusted finance companies in New Zealand. We offer car finance to suit all types of credit situations. Rates start at just 9.95%! Beat that for car finance.

If you are GST registered you can claim the GST back in your next return.