2023 Toyota Alphard 4WD

When searching for a car, we came across Autoport.nz purely by chance – and we are really pleased that we did. After a brief meeting with Daniel, expectations and obligations were sorted by a handshake, and the order was placed. Then what seemed like a long 6 or so weeks began, waiting for this beauty to arrive – meanwhile Carlene kept us informed every step of the way. It’s fair to say that we were a bit apprehensive – the unknown of “what are we going to get” – but the car and the condition was exactly as promised. A minor mechanical issue was discovered after taking delivery, but the Autoport Team are meeting their obligation to correct that for us. We are very happy with the outcome, and we have no hesitation in recommending Autoport for your (or our) next purchase.

Although I was skeptical at first to deal with Autoport, I was pleasantly surprised when they actually found a car that not only matched my requirements, but also exceeded the same - I got more than what I had asked for and at the price I wanted to pay. It is easy to deal with Autoport; their communication is frequent and without lengthy delays in between, especially when dealing with Ryan. Once again; a big Thank You to Autoport for the great deal and awesome experience!

The experience was seamless and well-organised by the team at Autoport. From my first viewing on the internet through to pre-purchase inspections, delivery to the port in Japan, transportation and arrival in NZ to final certification and ultimate delivery to my home. Couldn't have been more efficient.

We recently had the pleasure of purchasing our second vehicle from Autoport and cannot praise their service highly enough. Being an online dealer, one would be nervous, however Dan's communication and constant update was outstanding. Dan had gone above and beyond to ensure that our car buying experience was nothing short of exceptional. There is a genuine commitment to customer satisfaction. Throughout the entire process, he was attentive, responsive, and always willing to go the extra mile to ensure that I was completely satisfied with my purchase, and handling the entire finance process, making it an absolute breeze too! There were no hidden fees or surprises, and they were upfront and honest about all aspects of the transaction. I felt confident and reassured knowing that I was in good hands throughout the entire process. Their enthusiasm was contagious, and it made the entire car buying experience not only stress-free but also enjoyable. We will not go back to a physical dealer any longer to purchase a vehicle. I cannot recommend Autoport, Dan and team highly enough to anyone in search of a new car. Their exceptional service, expertise, integrity, and passion for helping customers make them truly stand out in the industry. If you're looking for a team that will go above and beyond to ensure that you have a seamless and satisfying car buying experience, look no further!!! Cheers, Nishana