2022 Jeep Compass Limited

When searching for a car, we came across Autoport.nz purely by chance – and we are really pleased that we did. After a brief meeting with Daniel, expectations and obligations were sorted by a handshake, and the order was placed. Then what seemed like a long 6 or so weeks began, waiting for this beauty to arrive – meanwhile Carlene kept us informed every step of the way. It’s fair to say that we were a bit apprehensive – the unknown of “what are we going to get” – but the car and the condition was exactly as promised. A minor mechanical issue was discovered after taking delivery, but the Autoport Team are meeting their obligation to correct that for us. We are very happy with the outcome, and we have no hesitation in recommending Autoport for your (or our) next purchase.

I had never purchased a vehicle on-line before, so I was apprehensive about how it all worked. I need not have worried, Autoport was obviously experienced as they answered all my questions reassuringly and allayed my fears by explaining the process clearly to me. They informed me of progress as it happened, the clearance, the loading, the transporting, even the whereabouts of the ship and its ports of call. Whatever paper work was required of them, they informed me, asked me in a timely fashion for my documents. I never felt under pressure and was impressed with their efficiency. I was even met at the airport and taken to their depot where again, all the paperwork was completed, and the car was mine! But it didn't stop there. I can't read Japanese. However, my queries about how something worked on the dashboard were patiently explained. The car is going well! I would not hesitate to recommend this company, and method of purchasing, to anyone. And I am really enjoying the car.

Having been a Jaguar enthusiast for more than 65 years I was trying to find a low mileage classic Jaguar to enjoy while I could still drive. I found such a car in Japan. I had no idea how to go about having it thoroughly inspected to ensure it was genuinely as reported. Even less how to securely purchase the vehicle. Have it removed from the Japanese register. Complete export documentation and shipping. Arrange for import to NZ or the procedure to have it registered, WOF etc ready to legally drive here. Here the wonderful team at Autoport.nz took over. They set out an easily understood breakdown of the procedure and costs from initial inspection, purchase, shipping and costs in NZ ready for me to drive away. I paid a 10% deposit and left everything to them. It was a completely seamless operation from the time that I asked them to buy the car until they told me it was ready for me to drive away. It could not have been a better experience. The car was 'as new' from the showroom. The final account exactly as expected. Within an hour of taking delivery of the beautiful Jaguar, with no obligation to do so, they also helped me make a no risk sale of my previous vehicle at a very satisfactory price. I thoroughly recommend the team at Autoport.nz to anyone considering importing a vehicle from overseas. They updated me regularly on progress, sent photos pre purchase and prior to shipping, and again on arrival. I wouldn't think of going further than the Autoport team if I wanted another car. Efficient, honest, reliable and straight-out nice people.

Start to finish the communication has been outstanding and the customer service top notch. Daniel and the team always kept me up to update with the progress of my vehicle, from leaving Japan to driving away in the car. They have done an awesome job at making the import process as simple as possible while they do all the hard work. I would highly recommend Autoport to anyone looking to import a vehicle and I’ll be using them again in the future.