2025 Ford Puma

When searching for a car, we came across Autoport.nz purely by chance – and we are really pleased that we did. After a brief meeting with Daniel, expectations and obligations were sorted by a handshake, and the order was placed. Then what seemed like a long 6 or so weeks began, waiting for this beauty to arrive – meanwhile Carlene kept us informed every step of the way. It’s fair to say that we were a bit apprehensive – the unknown of “what are we going to get” – but the car and the condition was exactly as promised. A minor mechanical issue was discovered after taking delivery, but the Autoport Team are meeting their obligation to correct that for us. We are very happy with the outcome, and we have no hesitation in recommending Autoport for your (or our) next purchase.

Very friendly team. I have bought a vehicle from them. Every step used has a notification telling you what you have chosen. From the start to end it required no hassel at all. The car is especially comfy and the whole family loves it.

I had never purchased a vehicle on-line before, so I was apprehensive about how it all worked. I need not have worried, Autoport was obviously experienced as they answered all my questions reassuringly and allayed my fears by explaining the process clearly to me. They informed me of progress as it happened, the clearance, the loading, the transporting, even the whereabouts of the ship and its ports of call. Whatever paper work was required of them, they informed me, asked me in a timely fashion for my documents. I never felt under pressure and was impressed with their efficiency. I was even met at the airport and taken to their depot where again, all the paperwork was completed, and the car was mine! But it didn't stop there. I can't read Japanese. However, my queries about how something worked on the dashboard were patiently explained. The car is going well! I would not hesitate to recommend this company, and method of purchasing, to anyone. And I am really enjoying the car.

Start to finish the communication has been outstanding and the customer service top notch. Daniel and the team always kept me up to update with the progress of my vehicle, from leaving Japan to driving away in the car. They have done an awesome job at making the import process as simple as possible while they do all the hard work. I would highly recommend Autoport to anyone looking to import a vehicle and I’ll be using them again in the future.